Refund Statement

VATech Systems software products are available for a no-cost evaluation, prior to purchase. This no-cost evaluation period is provided so users may determine whether our solutions address their requirements. Users are urged to download and evaluate the software, prior to purchase. During this evaluation period, users should determine the software's fitness for their particular purpose. VATech Systems offers no warranty that its software is fit for a particular purpose. This determination is at the sole discretion of the purchaser. All software sales are final. VATech Systems does not provide refunds on purchases of its software.

Lost Registration Keys

Users who lose their registration keys may send an email with a request to support@vatechsystems.com. We will try to respond within the next business day.

In instances where users have lost their original license key information, users must not purchase a second license as a temporary license. Users who purchase a second license, as a temporary license, will not have their purchase refunded. Users who specify an incorrect email when they purchase should also contact us at support@vatechsystems.com. Again, such users should not purchase a second license as a temporary license. Such purchases will not be refunded.